ENGIE TUPE Hub

Firstly, I would like to take this opportunity to welcome you to the ENGIE team.

The HMCTs Contract sits within our Central Government Sector, which is part of our ENGIE Futures & Public Sector Division at ENGIE UK.

I know many of you will wonder what the future holds when a contractor changes over, you receive a new uniform and go through an on-boarding process etc. but I want to stress, we welcome new people into our organisation regularly, and understand that It is you that will help us to grasp the operational challenges and the overall workings of the

Firstly, I would like to take this opportunity to welcome you to the ENGIE team.

The HMCTs Contract sits within our Central Government Sector, which is part of our ENGIE Futures & Public Sector Division at ENGIE UK.

I know many of you will wonder what the future holds when a contractor changes over, you receive a new uniform and go through an on-boarding process etc. but I want to stress, we welcome new people into our organisation regularly, and understand that It is you that will help us to grasp the operational challenges and the overall workings of the court buildings. Together with our systems, support and approach and your knowledge will help deliver a great service to HMCTS over the next 5 years.

Secondly, and most importantly, I would like to apologise. I am truly sorry that we have not been able to meet with everyone face to face prior to go live. With the challenges that Coronavirus has given us in social distancing and availability of resource, we have needed to focus on getting people on-boarded, so that they can access our systems, processes and payroll etc. This has meant for many that we have not been very visible prior to “go-live”.

We have already developed plans for engagement so once the government restrictions are lifted we look forward to meeting you, in person, as soon as possible.

In the mean time we will be sending you regular updates through the post and via our ENGIE Hub.

Luke Smith

Operations Director | ENGIE Futures & Public Sector | Central Government

FAQ's - HMCTS TUPE Transfer

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  • Do we continue to receive a fuel card and have our personal mileage deducted each month?

    about 1 month ago

    You will receive a fuel card but not for personal mileage.  This will be covered in the measures letter.  Company car drivers will have to submit their business mileage via the ENGIE expenses process.

  • Location of the help desk and what happens if not the right location?

    about 1 month ago

    The location of the Helpdesk is Coleshill.  We will be in contact with the affected employees to discuss their options.

  • What systems will be working on (helpdesk)?

    about 1 month ago

    Maximo

  • What equipment will we be given to receive and complete our jobs. Currently they have ipads, some have PDA’s and some use paper reporting?

    about 1 month ago

    ENGIE’s preferred option will be PDA’s.  Training will be provided


  • Can additional drivers be added to the insurance to drive ENGIE vehicles?

    about 2 months ago

    For company vehicles which are provided as a benefit (where a cash allowance alternative exists), additional drivers can be added provided that:

    ·  They reside at the same address as the named driver

    ·  They have held a full licence for at least 12 months

    ·  They are aged 25 or over

    It will be necessary for proposed additional drivers to complete an online licence check.  Authority to drive will then be given by the ENGIE Fleet team.  There is no additional cost to the employee.

    For vehicles which are provided to meet a business need e.g. vans, additional drivers are not permitted to drive the vehicle.

  • Can ENGIE vehicles be driven abroad?

    about 2 months ago

    Yes, provided that prior authority is obtained via ENGIE Fleet.

  • Will expenses be paid at the same time as salaries?

    about 2 months ago

    Payment of expenses is not linked to payment of salary.

    Expenses are submitted into the SAP system via ENGIE’s intranet.  Once the employee’s line manager has approved the expenses and copies of all relevant receipts have been received by the Staff Expenses team for checking, the expenses will be paid on the next available weekly pay run.

    Payments will be made into an account nominated by the employee; this will be the same account used for salary payments unless the employee nominates a different account.

  • Will expenses be paid at the same time as salaries?

    about 2 months ago

    Payment of expenses is not linked to payment of salary.

    Expenses are submitted into the SAP system via ENGIE’s intranet.  Once the employee’s line manager has approved the expenses and copies of all relevant receipts have been received by the Staff Expenses team for checking, the expenses will be paid on the next available weekly pay run.

    Payments will be made into an account nominated by the employee; this will be the same account used for salary payments unless the employee nominates a different account.

  • Will training be provided to use the ENGIE expenses system?

    about 2 months ago

    We are putting together a training plan which will include training for all appropriate ENGIE systems for those who need access.

  • For anyone based at home, will they be reimbursed for internet costs?

    about 2 months ago

    If an employee has a contractual entitlement to be reimbursed for these costs this will continue.

    For all other employees, on transfer the ENGIE expenses policy will apply; this does not allow for reimbursement of internet costs to those who are home-based.

  • Will the holiday increase apply to all employees?

    about 2 months ago

    As states in our initial measures, for employees who currently have less than 24 days pa holiday excluding bank holidays (prorated for part time workers), ENGIE will increase entitlement to 24 days pa excluding bank holidays (prorated for part time workers) on transfer.  This applies to all employees regardless of job role.

    Employees who currently have an entitlement of more than 24 days will retain their existing entitlement.

  • If I have already booked holiday for after 1st April, will this be honoured?

    about 2 months ago

    Provided that your holiday request has been approved by your line management, you will still be able to take your holiday.

  • What does the change of holiday year mean?

    about 2 months ago

    This applies to those currently employed by Mitie, whose holiday year runs from April to March.  The ENGIE holiday year runs from January to December.

    Current Mitie employees will be given a prorated holiday allowance to cover the period from April to December 2020.  This will be a minimum of 16 days excluding bank holidays (prorated appropriately for part time workers).

    If any employee has approved holiday plans for the period April to December which require more than 16 days, this will be considered on a case by case basis.

  • Where ENGIE is providing life insurance cover for employees currently without cover, what will the benefit be?

    about 2 months ago

    For those currently without cover, we will be carrying out an exercise to map job roles onto our structure, in order to determine the applicable level of cover.  Employees will be advised of their level of cover on transfer.

    The minimum level of cover is 1 x salary or £12,500, whichever is the greater.

  • What if I have a second job?

    about 2 months ago

    It is anticipated that there will be no reason why employees with other jobs will not be able to continue with these post-transfers.

    However, ENGIE does need to know about these arrangements.  Therefore, any employee who does have other employment should bring this to our attention during his/her one to one consultation meeting.

  • Why am I being asked to complete a beneficiary form?

    about 2 months ago

    This relates to life insurance, which will be provided for all employees.  All employees should complete the form to nominate who should benefit from any life insurance payment.  Employees may nominate more than one beneficiary.